Pricing, Billing, & Subscriptions
More information about paid plans
24 articles
What's Tango's offer for current WalkMe customers?Are you a WalkMe customer? We’ll buy out your contract to switch to Tango.
Is there a free version of Tango to use?Tango is free to use - you can sign up at tango.us.
How do I change the billing details or payment method on my account?Update your billing details (email address, address, Tax ID or payment method) by following these steps
Do you offer pricing discounts for schools or nonprofits?Tango offers discounts on paid plans when customers are able to present proof of nonprofit or .edu status.
What should I do if I am tax-exempt?Is your organization tax-exempt? Email us at [email protected]!
How do I use my promo code?How do apply a coupon code during the checkout process
Tango Enterprise
Frequently asked questions about the Tango Enterprise plan
What is included in Tango Enterprise?How is Tango Enterprise different from Tango Pro?
Does Tango support Two-Factor Authentication?Tango supports 2FA/MFA through your identify provider when you use SSO
How do I sign up for SSO?SSO is included in Tango's Enterprise offering
How to troubleshoot SSORunning into issues logging in with SSO?
How do I create a subfolder?A folder in a folder in a folder
Getting started as a Sidekick in Tango
What is the difference between Pro and Enterprise?
Is Tango Pro pricing for one account?Will upgrading my account to Tango Pro also upgrade my team?
What happens to my Tangos if I downgrade?Regardless of plan, Tango securely stores all your Workspace content until there is a request to delete or de-activate the account.
How do I find my Tango Pro receipts?Receipts can be found in Tango Billing
How do I upgrade my Workspace to Pro?You can upgrade your Workspace and invite teammates in one go!
Do I have to upgrade everyone in my Workspace to Pro?Everyone in a Pro Workspace is an upgraded user.
How does billing work for Tango Pro?More information about how billing works when adding and removing teammates in the middle of billing cycles.
Will upgrading to Pro upgrade all my Workspaces and any teammates in my Workspace?Tango is priced per seat, per Workspace. Upgrading to Pro will require you to upgrade all users in your Workspace as well.
We're upgrading multiple users and are interested in a discount. Do you offer discounts for large teams?
How do I change ownership of my Pro subscription and my Pro Workspace's Workflows?Do you want to move a few Workflows, or move all of your Workflows?
What is Tango's cancellation policy?How to cancel a self-serve Tango Pro subscription and Tango's cancellation policy.
How do I un-cancel my Tango Pro subscription?You can un-do your cancel by renewing it in Billing