Pricing, Billing, & Subscriptions
Everything you need to know about Tango's plans, billing, and subscriptions.
24 articles
What's Tango's offer for current WalkMe customers?Are you a WalkMe customer? We’ll buy out your contract to switch to Tango.
Is there a free version of Tango to use?Tango is free to use - you can sign up at tango.ai.
How do I change the billing details or payment method on my account?Update your billing email, address, Tax ID, or payment method from your account settings.
Do you offer pricing discounts for schools or nonprofits?Tango offers discounts for nonprofits and schools with proof of status.
What should I do if I am tax-exempt?If your organization is tax-exempt, email [email protected] to apply your status to your account.
How do I use my promo code?Apply a promo or coupon code to your account at checkout.
Tango Enterprise
Frequently asked questions about the Tango Enterprise plan
What is included in Tango Enterprise?Powerful features that drive meaningful adoption, compliance, and automation.
Does Tango support Two-Factor Authentication?Tango supports 2FA/MFA through your identity provider when you use SSO.
How do I sign up for SSO?SSO is included in Tango's Enterprise offering
How do I set up SSO and SCIM?FAQs about Single Sign-on (SSO) and System for Cross-domain Identity Management (SCIM)
How can I troubleshoot SSOWe're sorry you're running into issues signing into your Tango account using SSO. Here are a few things you can try.
How do I create a subfolder?A folder in a folder in a folder
Getting started as a Sidekick in TangoGet started as a Tango Sidekick — a view-only role included in the Enterprise plan.
What is the difference between Pro and Enterprise?Compare Tango Pro and Enterprise plans to decide which is right for your team.
Is Tango Pro pricing for one account?Tango Pro is priced per user. Upgrading your account to Pro does not automatically upgrade others in your Workspace.
What happens to my Tangos if I downgrade from Tango Pro?Tango securely stores all your Workspace content until there is a request to delete or de-activate the account.
How do I find my Tango Pro receipts?Receipts can be found in Tango Billing
How do I upgrade my Workspace to Pro?Upgrade your Workspace to Pro and invite your team in one step.
Do I have to upgrade everyone in my Workspace to Pro?Everyone in a Pro Workspace is an upgraded user.
How does billing work for Tango Pro?More information about how billing works when adding and removing teammates in the middle of billing cycles.
We're upgrading multiple users and are interested in a discount. Do you offer discounts for large teams?If you're upgrading five or more users, contact us about volume pricing options.
How do I change ownership of my Pro subscription and my Pro Workspace's Workflows?Transfer ownership of your Pro subscription or move your Workspace's workflows to another user.
What is Tango's cancellation policy?How to cancel a self-serve Tango Pro subscription and Tango's cancellation policy.
How do I un-cancel my Tango Pro subscription?Reactivate a cancelled Pro subscription from your Billing settings.