Here's what Tango doesn't do today, so you don't have to hunt for it.
Capturing
Firefox, Safari or Arc. The extension runs on Chrome and Edge only. See How do I install Tango for the first time?
Chrome Settings, the Chrome Web Store, or content inside Google Docs and Sheets. Workaround: upload a screenshot to that step. See Are there limitations to what Tango can capture?
Phones and tablets. There's no mobile app. Workaround: take screenshots on the device and add them with Insert a Step. See When will Tango offer a mobile version?
Desktop software from the extension. Use the Desktop app (Pro and Enterprise) for software outside the browser.
Linux. The Desktop app is available for Mac and Windows only.
Desktop-captured workflows
Guide Me doesn't run on them.
Live Blur isn't available in the Desktop app.
Voice Transcription works with browser capture only.
The AI Agent automates web apps only, not desktop software.
Editing
Rich text formatting in step text: no font, size, color, bold or italic. (only in step descriptions and workflow descriptions)
Custom callout styling: you can't change callout shape, line width, opacity or fill, or the click indicator's width, color or shape.
Merging steps by hand after capture. Combined Steps groups actions automatically at capture time; you can't fold two steps together afterwards.
Undoing a saved blur. Saving a blurred screenshot is permanent. See How do I protect PII and confidential information?
Copying a step from one workflow into another.
Merging two workflows into one.
Attaching your own video file to a workflow. Video Embed turns a workflow into a video, but you can't upload your own mp4 file. You can upload GIFs in place of screenshots on any Workflow step.
Sharing and exporting
Editing translated text directly. Edit the original workflow, then apply the translation again. Guide Me, Automations and Video Embeds aren't translated. See How do Workflow Translations work?
Guide Me
Phones and tablets. Guide Me needs the Tango extension, so it doesn't run on mobile. Shared workflows still open in a mobile browser.
Unlimited Guide Me for Guests. Guests get 3 Guide Me sessions per Workspace. See What is a Guest?
Accounts, security and billing
SCIM with Google SSO. See How do I set up SSO and SCIM?
HIPAA. Tango is not HIPAA compliant.
Refunds. Tango does not offer refunds. Cancelling stops the next renewal. See What is Tango's cancellation policy?
Switching an annual plan to monthly during its term. See How does billing work for Tango Pro?
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