Skip to main content

Frequently Asked Questions

Answers to common questions about Tango from our users.

15 articles
When will Tango offer a mobile version?Tango does not support capturing workflows on phone or tablet devices.
Can Tango be used in different languages?The Tango product is usable only in English. Use the Tango editor to translate language for output as needed.
When will Tango capture voice recordings in Workflows?Tango does not capture audio or voice recordings in workflows.
Can I do my own image hosting?Workflow images are hosted on Tango's secure servers. Self-hosting is not supported.
Why are some Tangos not showing up in my extension?Search in the extension only works for Tangos in the Workspace that you are currently signed into.
Do you have a referral program?Yes! Refer friends and get rewarded.
How to reduce image animationMinimize Workflow image animation for Creators and Viewers who are sensitive to image movement across Windows and MacOS.
Can I capture desktop Workflows?Tango Desktop is available on Tango Pro and Enterprise plans and allows you to capture across non web-based programs like Microsoft Excel and Office.
What accessibility features does Tango include?Tango does not have a VPAT but is committed to accessibility in a number of ways.
Are there limitations to what sites or technologies Tango can capture?
What is the 5 workflow limit warning I see?Users in Tango Free Workspaces are limited to 5 Workflows stored in their Team Library before being prompted to upgrade to Tango Pro.
Why doesn't Tango work on Arc browser?Arc doesn't support the Chromium features Tango relies on. Tango is guaranteed to work on Chrome and Edge.
How do I re-install the Tango Chrome Extension?Remove and re-add the Tango Chrome extension to fix issues or update to the latest version.