Tango

Live Blur is a useful feature to protect against any Personally Identifiable Information ever being captured.

How do I protect PII and confidential information?

Tango does not currently offer a way to capture Workflows on phone or tablet devices.

When will Tango offer a mobile version?

Unfortunately the Tango product just operates in English today. Use the Tango editor to translate language as needed.

Can Tango be used in different languages?

Tango does not currently capture sound, audio, or voice recordings as part of guides or Workflows.

When will Tango capture voice recordings in Workflows?

Unfortunately there are not any currently supported ways to do self-hosting of Tango screenshots at this time.

Can I do my own image hosting?

How do I start capturing a Workflow?

Do you have a referral program?

Minimize Workflow image animation for Creators and Viewers who are sensitive to image movement across Windows and MacOS.

How to reduce image animation

Frequently Asked Questions

Yes! A callout is a great way to provide additional context on a step or call attention to a particularly tricky part of a process.

Can I add callouts to my Tango?

Search in the extension only works for Tangos in the Workspace that you are currently signed into.

Some Tangos aren't showing up in my extension

Can Tango do "xyz?" We've answered a few questions here.

General Capability FAQs

You can share folders with any members of your Workspace.

How do I share a Folder?

Tango Desktop is available on the Tango Pro plan and allows you to capture across non web-based programs like Microsoft Excel and Office.

Can I capture desktop Workflows?

Add your brand to your Tangos by upgrading to Tango Pro or Tango Enterprise.

Can I add my own branding to Tango Workflows?

Update your billing details (email address, address, Tax ID or payment method) by following these steps

How do I change the billing details or payment method on my account?

Questions about paid features and billing

Tango Pro FAQs

There are a few reasons that you might not be getting a verification email or password reset email from Tango.

I’m not getting the Tango Verification email

Save your workflow and click Add steps to continue capturing beyond 100 steps

Are there limits to how many steps I can capture in a Workflow?

Are there limitations to what sites or technologies Tango can capture?

Free users are limited to creating one Workspace.

How many Workspaces can I create?

We're changing the way we capture a Tango, which should result in a better experience!

My Tango tab isn't the first tab anymore

Creators on our Tango Free plan are limited to 15 Workflows before being prompted to upgrade to Tango Pro.

What is the 15 workflow limit warning I see?

Why doesn't Tango work on Arc browser?

How do I Re-install the Tango Chrome Extension?

You certainly can! Learn how to change the URL of all links in a Tango with a few clicks.

Can I bulk edit URLs in a Tango?

Common areas users communicate getting stuck

Stuck? These articles might help

Pro users can remove the Tango branding and logo from PDF downloads and add their own brand as the document heading.

How do I add my logo to PDF downloads?

Yes! You can add or change Headings on your Tango.

Can I add or change the Headings on my Tango?

Let Tango help you generate a useful title for your how-to guide!

Automagic Titles

Blur the same area across multiple screenshots with Batch Blur!

How to use Batch Blur

You can see the total Views on any Tango in your Workspace. You can also see detailed viewer analytics for Tangos you created.

How to understand Workflow views

Embedding a live version of your Tango into your website or knowledge base is the best way to share a Tango.

How to Embed a Tango into your website or knowledge base

Does Tango have a VPAT? No, but we are committed to accessibility.

What accessibility features does Tango include?

Read more here about Tango's main features

Product FAQs

Tango is not a screen recording or video recording tool, but does offer some motion and interactivity when viewed in certain formats.

Is Tango a screen recorder? Does Tango capture video?

Tango makes it easier to "get it right" for content creators and also faster for viewers and learners to find the answers they need.

Why is capturing with Tango better than capturing with a screen or video recorder?

Tango vs Screen Recording & Video

If your company email has changed or you would like to use a new username and email to login to your Tango account we can help you.

How to change your login email

To change your login password for your account or to assign a password to your Google login, read below

Resetting your password

If you would like to erase, delete, or remove your account entirely please reach out and we can help

How do I permanently delete my account

Feedback is best provided with our in-app widget or via email.

Where can I provide feedback?

Changing a login email, passwords, and deleting your account

Help with My Account

Home

Go to app

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.