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Frequently Asked Questions

Commonly asked questions from our users

16 articles
When will Tango offer a mobile version?Tango does not currently offer a way to capture Workflows on phone or tablet devices.
Can Tango be used in different languages?Unfortunately the Tango product just operates in English today. Use the Tango editor to translate language as needed.
When will Tango capture voice recordings in Workflows?Tango does not currently capture sound, audio, or voice recordings as part of guides or Workflows.
Can I do my own image hosting?Unfortunately there are not any currently supported ways to do self-hosting of Tango screenshots at this time.
Why are some Tangos not showing up in my extension?Search in the extension only works for Tangos in the Workspace that you are currently signed into.
Do you have a referral program?Yes! Refer friends and get rewarded.
How to reduce image animationMinimize Workflow image animation for Creators and Viewers who are sensitive to image movement across Windows and MacOS.
Can I capture desktop Workflows?Tango Desktop is available on the Tango Pro plan and allows you to capture across non web-based programs like Microsoft Excel and Office.
What accessibility features does Tango include?Does Tango have a VPAT? No, but we are committed to accessibility.
Are there limitations to what sites or technologies Tango can capture?
My Tango tab isn't the first tab anymoreWe're changing the way we capture a Tango, which should result in a better experience!
What is the 15 workflow limit warning I see?Creators on our Tango Free plan are limited to 15 Workflows before being prompted to upgrade to Tango Pro.
Why doesn't Tango work on Arc browser?
How do I re-install the Tango Chrome Extension?