Tangos rarely disappear. Usually you're looking in the wrong place. Work through these checks in order.
1. Are you in the right Workspace?
Each Workspace has its own Drafts and Team Library. If you belong to more than one, click your Workspace name in the top left of the web app and switch. See How do I switch between Workspaces?
The extension only searches the Workspace it's signed into. See Why are some Tangos not showing up in my extension?
2. Are you signed in with the right account?
Each email address is a separate Tango account. If you've used a work and a personal address, log out at app.tango.us/logout and sign in with the other one.
Signing in with Google or with a password doesn't matter on its own: the same email address gives you the same content.
3. Is it in Drafts?
New captures land in Drafts, which only you can see. Teammates only see a Tango once it's in the Team Library. If a teammate can't find your Tango, publish it to the Team Library. If you can't find a teammate's Tango, it may still be in their Drafts.
To search everything you have access to, use the search box in the left menu or press Cmd + K. See Can I store and search for Tangos in my Workspace?
4. Is it in a folder you don't have access to?
Folders can be invite-only. Ask the folder's owner or a Workspace Admin to add you. See How do I restrict access to a workflow?
5. Have you hit the Free plan limit?
Free Workspaces can have 5 Tangos in the Team Library. Past that, you can still capture Drafts but can't publish them to the Team Library. If your Workspace moved from Pro back to Free, nothing is deleted: your content stays stored, but you can only work with 5 in the Team Library at a time.
6. Did your company switch to SSO?
With SSO, the email you pick in your identity provider must exactly match your existing Tango login. If it doesn't, you may end up in a second, empty account. Sign out and sign back in with your original address. To move your Workflows and Folders to a new email address, contact your Customer Success Manager. See How can I troubleshoot SSO.
7. Was it deleted?
Deleted workflows move to the trash. See How do I delete a Workflow?
Still missing?
Ask us in chat. Include the email address you sign in with, the Workspace name, and the title or link of a missing Tango if you have it.