For Mac: When installing the Tango Desktop app, we will ask you to enable a few different permissions on your device, which will allow us to create a clear step-by-step guide for you to share:
Accessibility Permission: Tango uses Accessibility permission to understand the actions you take during a capture — like clicks, keyboard shortcuts, and which app or window you’re working in. This helps Tango create accurate steps, place highlights correctly, and support desktop capture across apps.
Screen Recording Permissions: Tango uses Screen Recording permission to take a screenshot each time you complete an action during capture. These screenshots become the steps in your Tango, with highlights that show where each action happened.
For Windows: No operating-system permission is needed. Tango Desktop 2.0 installs for your user account without administrator rights. If your device is managed by your organization, your IT team may still need to approve the install.
Some apps run at a higher privilege level than Tango, for example Task Manager, some admin consoles and some line-of-business clients. Tango can't see inside those windows unless it runs at the same level. If Tango captures everything except one app, quit Tango, then right-click it and choose Run as administrator.
Is Tango Desktop recording even when it’s off?
As long as you have not started a capture, the Tango Desktop app is not screen recording or tracking your actions on your device.