Security
Learn more about policies and practices to keep data safe and secure
13 articles
- How does Tango use AI?Your data is never used to train, retrain, or enhance any OpenAI models, Microsoft Azure OpenAI, or Gemini foundation models.
- Are you SOC 2 compliant?Tango has been SOC 2 Type 2 compliant since June 2022.
- How do I protect PII and confidential information?Use Live Blur to prevent sensitive information from ever appearing in your Tango screenshots.
- How to use Secure BlurTango's Secure Blur is an Enterprise feature to hide PII automatically.
- How does Tango store blurred images? If I redact information in a screenshot, do you delete the original?When you save a blur, Tango permanently replaces the original image. The unblurred version is deleted from Tango's servers.
- How long does Tango store my workflows? Does this vary from the free plan to the paid plan? Does Tango remove “deleted workflows” from its servers?Tango keeps your workflows on every plan until you delete them; version history length varies by plan.
- Who does Tango work with to store/process/analyze data?Navigate to our trust center to find the latest subprocessor information.
- What tracking or analytics does Tango do on my screen? Can I opt out?Tango only captures your screen during active Capture and Guide Me sessions. Here's what we collect and what you can opt out of.
- What kind of data does Tango have access to?Tango only collects clicks, keystrokes, and screen content during active capture or Guide Me sessions — not at any other time.
- The Chrome warning that Tango will see everything in a site concerns me. How does Tango handle capturing passwords and other sensitive information?Tango requires broad browser permissions to function, but never captures passwords, encrypts all data, and does not sell personal information.
- Is Tango HIPAA compliant?Tango is not HIPAA compliant.
- How to make Custom Secure Blur RedactionsUsing Regular Expression to create custom Secure Blur redactions
- How do I download a Workspace-wide audit log?Get a complete activity history for your entire workspace.