Nuggets are lightweight, “always-on” knowledge pinned directly inside your tools where it’s needed. They surface key information, tips, or reminders right at the moment of action.

Guide Me shows users where to click so they can easily follow your walkthroughs, including processes that span multiple applications.

Nuggets can also be used to pin Guide Me workflows. Because of how precise you can be in their placement, and because you can pin multiple guides at once, Nuggets give you a way to help users get assistance inside of their tools in a modular fashion.

Let’s imagine you’re building Tangos for how to set up new projects. Instead of a single “Project Kickoff” process with 50+ steps (or 100+!) that starts on the Projects home page, split it into bite-sized sub-processes and pin those on the pages where users will look to access them. Let’s say these are the 3 sub-processes:

Pinning them on the Projects home page and then additionally deeper on the project record itself (or wherever else it might be accessed "in-flow") helps the user choose their own path. Depending on the situation, a user might want to do all three, just one, or perhaps in a different order. Breaking the process up into easily consumable sub-components accommodates the tendency for non-linear work and makes your Tango processes more accessible and useful.