If you are a Tango Pro or Enterprise user experiencing technical difficulties such as:
Unable to initialize Tango Desktop App
Desktop App stuck in an initiation state
Workflow images display as a blank or “Image failed to load” error
Updates never arrive
Here's how to fix this:
Allow the domains below in your firewall or proxy. Tango Desktop uses HTTPS only.
Allow the wildcard entries as written so that services we add behind a new subdomain don't get blocked. If your network decrypts SSL traffic and you're still having issues, exclude these domains from decryption.
Please allow:
*.tango.us*.amazonaws.comedge-config.vercel.com
This list is current for Tango Desktop 2.0 (September 2026). Desktop updates are downloaded from desktop-downloads.tango.us, which is covered by *.tango.us.
