# Tango Help Center > Help Center ## Getting Started - [How do I use Tango for documentation?](https://help.tango.ai/en/articles/7966907-how-do-i-use-tango-for-documentation.md): Record any process once. Tango turns it into a step-by-step guide your team can follow and share. - [How do I install Tango for the first time?](https://help.tango.ai/en/articles/5971659-how-do-i-install-tango-for-the-first-time.md): Add the Tango extension from the Chrome Web Store or Microsoft Edge Add-Ons. Takes under a minute. - [How do I pin my Chrome extension?](https://help.tango.ai/en/articles/5971657-how-do-i-pin-my-chrome-extension.md): Pin Tango to your toolbar so it's one click away while you work. - [How do I use the Tango Side Panel?](https://help.tango.ai/en/articles/7926363-how-do-i-use-the-tango-side-panel.md): Browse workflows you've starred, recently viewed, or that match the site you're currently on. - [What are the different user roles?](https://help.tango.ai/en/articles/8400111-what-are-the-different-user-roles.md): Learn how to set up your team with the right roles in Tango. - [How do I set my Workspace icon?](https://help.tango.ai/en/articles/6888331-how-do-i-set-my-workspace-icon.md): You can upload your brand logo as your Workspace icon, or choose a Tango fruit! - [Why do I see a red number next to my Tango extension?](https://help.tango.ai/en/articles/7885371-why-do-i-see-a-red-number-next-to-my-tango-extension.md): The number shows how many Tango workflows are available on the page you're currently viewing. - [Can I store and search for Tangos in my Workspace?](https://help.tango.ai/en/articles/7231409-can-i-store-and-search-for-tangos-in-my-workspace.md): Yes! All Tangos are stored in your Workspace and there are 3 ways to search for them. ## Capturing & Editing - [How do I start capturing a Workflow?](https://help.tango.ai/en/articles/5971654-how-do-i-start-capturing-a-workflow.md): Click the Tango extension and start using any web app. Tango records your steps automatically. - [Can I add more steps into an existing Tango?](https://help.tango.ai/en/articles/5971524-can-i-add-more-steps-into-an-existing-tango.md): Open an existing workflow and add new steps anywhere in the sequence. - [How do I zoom in and out in screenshots?](https://help.tango.ai/en/articles/5887249-how-do-i-zoom-in-and-out-in-screenshots.md): Zoom in to highlight a specific area of a screenshot or zoom out to show more context. - [Can I edit an image after capturing?](https://help.tango.ai/en/articles/5952560-can-i-edit-an-image-after-capturing.md): Add arrows, shapes, text, or blur to any screenshot after you've captured it. - [How do I rearrange steps in a Tango Workflow?](https://help.tango.ai/en/articles/6371791-how-do-i-rearrange-steps-in-a-tango-workflow.md): Reorder steps in your workflow by dragging them to a new position in the table of contents. - [Are there limitations to what Tango can capture?](https://help.tango.ai/en/articles/7216290-are-there-limitations-to-what-tango-can-capture.md): Tango captures most web apps, but some sites and technologies aren't supported. See what's excluded. - [How do I delete a Workflow?](https://help.tango.ai/en/articles/5971634-how-do-i-delete-a-workflow.md): Permanently delete a workflow from your Workspace. - [Can I add my own branding to Tango Workflows?](https://help.tango.ai/en/articles/5971709-can-i-add-my-own-branding-to-tango-workflows.md): Remove Tango branding and add your own logo. Available on Pro and Enterprise plans. - [Can I add callouts to my Tango?](https://help.tango.ai/en/articles/7885358-can-i-add-callouts-to-my-tango.md): Add callouts to highlight tricky steps or give readers more context on a specific action. - [How do I add or change Headings on my Tango?](https://help.tango.ai/en/articles/7885352-how-do-i-add-or-change-headings-on-my-tango.md): Add or edit headings to organize your workflow into sections. - [How do I use Batch Blur?](https://help.tango.ai/en/articles/6960946-how-do-i-use-batch-blur.md): Blur the same region across every screenshot in your workflow at once. - [Can I bulk edit URLs in a Tango?](https://help.tango.ai/en/articles/10081635-can-i-bulk-edit-urls-in-a-tango.md): Update every URL in a workflow at once instead of editing links one by one. - [Are there limits to how many steps I can capture in a Workflow?](https://help.tango.ai/en/articles/6325769-are-there-limits-to-how-many-steps-i-can-capture-in-a-workflow.md): Workflows support more than 100 steps. Here's how to keep capturing once you hit the limit. - [How do I use Voice Transcription?](https://help.tango.ai/en/articles/13259647-how-do-i-use-voice-transcription.md): Record your voice while capturing and Tango transcribes it into step descriptions automatically. - [How do Workflow Translations work?](https://help.tango.ai/en/articles/13441644-how-do-workflow-translations-work.md): View any workflow in another language. No need to rebuild the guide from scratch. - [How does branching work in Tango?](https://help.tango.ai/en/articles/14063444-how-does-branching-work-in-tango.md): Show multiple valid paths in one process document so teammates can choose the right steps for their situation. - [Flexible Steps in Tango](https://help.tango.ai/en/articles/14366123-flexible-steps-in-tango.md): Instead of forcing users to follow one exact input or selection, Flexible Steps let them choose the option that applies to their situation and continue the process seamlessly. - [Combining Steps](https://help.tango.ai/en/articles/14366771-combining-steps.md): Combine Steps help streamline your guides by automatically merging closely related actions into a single step. This reduces step count, improves readability, and makes guides easier to follow. ## Sharing & Exporting - [How do I share a Tango?](https://help.tango.ai/en/articles/6695745-how-do-i-share-a-tango.md): There are several sharing options to choose from, many of which are compatible with common tools & knowledge bases you probably use today. - [How do I share a Workflow with a teammate?](https://help.tango.ai/en/articles/5971520-how-do-i-share-a-workflow-with-a-teammate.md): You can share individual Tangos with teammates, or invite them to your Workspace for deeper collaboration. - [Does Tango integrate with other tools?](https://help.tango.ai/en/articles/5952635-does-tango-integrate-with-other-tools.md): You can integrate your workflow into Notion, GSuite, Zendesk, Guru, Confluence, Microsoft, and many many more. - [How do I embed a Tango into my website or knowledge base?](https://help.tango.ai/en/articles/7142097-how-do-i-embed-a-tango-into-my-website-or-knowledge-base.md): Embedding a live version of your Tango into your website or knowledge base is one of the best ways to share a Tango. - [How do I export to PDF?](https://help.tango.ai/en/articles/5952658-how-do-i-export-to-pdf.md): You can export a workflow to PDF by clicking the Share & Export button, then selecting "Download". - [How do I customize my PDF export?](https://help.tango.ai/en/articles/5971533-how-do-i-customize-my-pdf-export.md): Custom Workspace Branding - [How do I add my logo to PDF downloads?](https://help.tango.ai/en/articles/6155778-how-do-i-add-my-logo-to-pdf-downloads.md): Remove the Tango branding and logo from PDF downloads and add your own brand as the document heading. - [Can I copy and paste a Workflow to another platform?](https://help.tango.ai/en/articles/5971515-can-i-copy-and-paste-a-workflow-to-another-platform.md): Copy a workflow and paste it directly into Notion, Confluence, Google Docs, or any other tool. - [Can I export a Workflow with Markdown?](https://help.tango.ai/en/articles/5971649-can-i-export-a-workflow-with-markdown.md) - [Will other people be able to see my Tangos?](https://help.tango.ai/en/articles/5971733-will-other-people-be-able-to-see-my-tangos.md): Visibility depends on where a workflow is saved. Workflows in shared folders are visible to anyone with folder access. - [How can I make a Tango available to view for anyone with the link?](https://help.tango.ai/en/articles/11795923-how-can-i-make-a-tango-available-to-view-for-anyone-with-the-link.md): "Anyone with the link" - [How do I restrict access to a workflow?](https://help.tango.ai/en/articles/5971642-how-do-i-restrict-access-to-a-workflow.md): Limit who can view a workflow by adjusting its sharing settings or moving it to a restricted folder. - [How do I set a folder permission to "Everyone in Workspace Can View"?](https://help.tango.ai/en/articles/9068098-how-do-i-set-a-folder-permission-to-everyone-in-workspace-can-view.md): Make a folder visible to everyone in your Workspace with one permission change. - [How do I share a folder?](https://help.tango.ai/en/articles/6535272-how-do-i-share-a-folder.md): You can share folders with any members of your Workspace. - [What do these folder permissions mean?](https://help.tango.ai/en/articles/5971701-what-do-these-folder-permissions-mean.md): Understand the difference between View, Comment, and Edit permissions for folders in your Workspace. - [Can I export my Workflow as a video?](https://help.tango.ai/en/articles/14601042-can-i-export-my-workflow-as-a-video.md): Yes, you can turn any Tango workflow into a watchable, video-style embed with optional AI narration, no extra work required. ## Guide Me - [What is Guide Me?](https://help.tango.ai/en/articles/6790534-what-is-guide-me.md): Guide Me turns a Tango workflow into a live, in-browser walkthrough that guides users step by step through any process. - [What does the Guide Me Button do?](https://help.tango.ai/en/articles/7885279-what-does-the-guide-me-button-do.md): If you have a Tango account and Tango extension, click Guide Me on a workflow in your Workspace to activate step-by-step, onscreen guidance. - [How does Guide Me access and compatibility work?](https://help.tango.ai/en/articles/7885328-how-does-guide-me-access-and-compatibility-work.md): Learn which browsers and sites support Guide Me, and what plan you need to use it. - [Can I install Guide Me as a plug-in to my own product?](https://help.tango.ai/en/articles/7910813-can-i-install-guide-me-as-a-plug-in-to-my-own-product.md): Yes — embed Guide Me in your own product so your users get in-app guidance without leaving your platform. - [Can I comment on a Tango?](https://help.tango.ai/en/articles/7885343-can-i-comment-on-a-tango.md): Yes! With Guide Me, you can add a comment to any step in a Tango, and add an emoji reaction or comment to the end of the Tango. - [What is a Sidekick? Why don't I see the Sidekick option in my Workspace?](https://help.tango.ai/en/articles/8614078-what-is-a-sidekick-why-don-t-i-see-the-sidekick-option-in-my-workspace.md): Sidekicks can use Guide Me and view shared Tangos, but cannot create, edit, or export workflows. The Sidekick role is only available on Enterprise plans — contact commercial@tango.us to add it to y... - [Why am I out of guided views?](https://help.tango.ai/en/articles/9364124-why-am-i-out-of-guided-views.md): If you see this message, you were added as a Guest, not a Workspace member. Ask to join the Workspace or contact your Tango admin for an invitation. - [How can I use Guide Me for end-users of our product?](https://help.tango.ai/en/articles/9777773-how-can-i-use-guide-me-for-end-users-of-our-product.md): Share Guide Me walkthroughs with your own customers so they can follow along inside your product. - [Can I turn off Guide Me?](https://help.tango.ai/en/articles/7885320-can-i-turn-off-guide-me.md): Yes - you can toggle Guidance "off" in the side panel. ## Nuggets - [What are Nuggets?](https://help.tango.ai/en/articles/10004175-what-are-nuggets.md): Nuggets are digital notes you pin directly on any webpage. Drop tips, policies, links, or Guide Me walkthroughs right where your team needs them. - [How do I add links in my Nugget?](https://help.tango.ai/en/articles/12385346-how-do-i-add-links-in-my-nugget.md): Highlight any text inside a Nugget and paste a URL to turn it into a clickable link. - [How Do I Set Display Options for Nuggets?](https://help.tango.ai/en/articles/10004189-how-do-i-set-display-options-for-nuggets.md): Control which pages a Nugget appears on. - [Can I limit the visibility of a Nugget or Pinned Tango?](https://help.tango.ai/en/articles/10366663-can-i-limit-the-visibility-of-a-nugget-or-pinned-tango.md): By default, nuggets and pinned Tangos are visible to everyone in the Workspace. You can change this easily by adjusting a setting. - [How do I turn Nuggets on and off?](https://help.tango.ai/en/articles/10004199-how-do-i-turn-nuggets-on-and-off.md): A simple toggle to show and hide Nuggets on your page - [When to Use Nuggets vs. Guide Me \(and How to Use Them Together\)](https://help.tango.ai/en/articles/11994531-when-to-use-nuggets-vs-guide-me-and-how-to-use-them-together.md): Learn when to use Nuggets, when to use Guide Me, and how to combine them. ## AI Agent - [How does Tango's AI Agent work?](https://help.tango.ai/en/articles/11056403-how-does-tango-s-ai-agent-work.md): Show Tango your processes and tell it your rules in plain English — then the magic begins. - [How do I extract information from a page?](https://help.tango.ai/en/articles/10763572-how-do-i-extract-information-from-a-page.md): How to extract and use Smart Values - [How do I extract information from a document?](https://help.tango.ai/en/articles/12084378-how-do-i-extract-information-from-a-document.md): Extract and auto-fill data from a PDF - [How do I set a Rule?](https://help.tango.ai/en/articles/10763504-how-do-i-set-a-rule.md): Why rules rule! - [How do I adjust the automation speed?](https://help.tango.ai/en/articles/11801556-how-do-i-adjust-the-automation-speed.md): Control how quickly your automations run. ## Insights & Analytics - [How can I see who viewed my workflow?](https://help.tango.ai/en/articles/7885324-how-can-i-see-who-viewed-my-workflow.md): See who viewed a workflow, when they viewed it, and how many steps they completed. - [What are Enterprise Insights?](https://help.tango.ai/en/articles/12068939-what-are-enterprise-insights.md): All the process adoption metrics in one dashboard - [How do I access a workflow's version history?](https://help.tango.ai/en/articles/13259872-how-do-i-access-a-workflow-s-version-history.md): Edit confidently, collaborate safely, and restore prior versions when needed. ## Team Workspaces - [What is a Workspace?](https://help.tango.ai/en/articles/6253123-what-is-a-workspace.md): A Workspace is your shared home for Tango workflows. Invite your team, organize content into Personal and Team Libraries, and collaborate in one place. - [How to choose the Workspace where your Tango will record](https://help.tango.ai/en/articles/6750082-how-to-choose-the-workspace-where-your-tango-will-record.md): Here's how to select and switch the Workspace in which you're capturing - [How do I remove someone from my Workspace?](https://help.tango.ai/en/articles/6289330-how-do-i-remove-someone-from-my-workspace.md): Remove a team member from your Workspace when they no longer need access. - [How do I see who is in my Workspace?](https://help.tango.ai/en/articles/6278071-how-do-i-see-who-is-in-my-workspace.md): See a list of everyone in your Workspace and the role each person has. - [My team is having trouble joining my Workspace](https://help.tango.ai/en/articles/6301715-my-team-is-having-trouble-joining-my-workspace.md): Read on if your team can’t access your Workspace invitation - [How do I invite others to my Workspace?](https://help.tango.ai/en/articles/6218195-how-do-i-invite-others-to-my-workspace.md): Invite teammates to your Workspace so everyone can view and share workflows in one place. - [How do I join my company's Workspace?](https://help.tango.ai/en/articles/6218183-how-do-i-join-my-company-s-workspace.md): Join an existing company Workspace to access your team's workflows. - [How many people can I invite to my Workspace?](https://help.tango.ai/en/articles/6218199-how-many-people-can-i-invite-to-my-workspace.md): Free Workspaces can have up to 10 users. Pro Workspaces can have unlimited members however all members require a Tango Pro Subscription. - [Can I invite users as ‘view-only’ in a Workspace?](https://help.tango.ai/en/articles/6253233-can-i-invite-users-as-view-only-in-a-workspace.md): Learn when to use folder permissions versus Guest access to control what someone can see. - [How do I change the name of my Workspace?](https://help.tango.ai/en/articles/6267635-how-do-i-change-the-name-of-my-workspace.md): Rename your Workspace from Settings at any time. - [Can I move Workflows across Workspaces?](https://help.tango.ai/en/articles/6267569-can-i-move-workflows-across-workspaces.md): Move a workflow from one Workspace to another. - [How do I switch between Workspaces?](https://help.tango.ai/en/articles/6253132-how-do-i-switch-between-workspaces.md): Use the Workspace Switcher to move between multiple Workspaces. - [Can I keep Tangos private in a Team Library?](https://help.tango.ai/en/articles/6253133-can-i-keep-tangos-private-in-a-team-library.md): Pro and Enterprise users can keep Tangos in the Team Library private. Free users can limit who outside the Workspace can access the URL. - [How do I create a new Workspace?](https://help.tango.ai/en/articles/6218203-how-do-i-create-a-new-workspace.md): Create a second Workspace for a different team or project. Requires an existing Pro Workspace. - [How do I leave a Workspace?](https://help.tango.ai/en/articles/6218213-how-do-i-leave-a-workspace.md) - [How do I delete a Workspace?](https://help.tango.ai/en/articles/6218214-how-do-i-delete-a-workspace.md): Permanently delete a Workspace and all its contents from your account. - [Can I move folders across Workspaces?](https://help.tango.ai/en/articles/6253137-can-i-move-folders-across-workspaces.md): Move a folder and its contents from one Workspace to another. - [What is a Guest?](https://help.tango.ai/en/articles/6594166-what-is-a-guest.md): A Guest can view a specific workflow without being a full Workspace member. - [How many Workspaces can I create?](https://help.tango.ai/en/articles/7922370-how-many-workspaces-can-i-create.md): Free users can create one Workspace. When a Workspace is upgraded to Pro, a new Free Workspace can be created. - [How do I use bulk actions in the Team Library?](https://help.tango.ai/en/articles/16652169-how-do-i-use-bulk-actions-in-the-team-library.md): Select multiple Tangos and folders at once to move, duplicate, share, delete, or change the author, instead of working through them one at a time. ## Desktop - [How do I install the Desktop app?](https://help.tango.ai/en/articles/6218178-how-do-i-install-the-desktop-app.md): Download and install the Tango Desktop app to capture workflows outside your browser. Available on Pro and Enterprise plans. - [What permissions will I need to enable to use Tango's Desktop App?](https://help.tango.ai/en/articles/6218190-what-permissions-will-i-need-to-enable-to-use-tango-s-desktop-app.md): What Tango Desktop needs to capture your desktop processes. - [Will the Desktop app work with the programs I use?](https://help.tango.ai/en/articles/6218179-will-the-desktop-app-work-with-the-programs-i-use.md): Here's what Tango's Desktop app will capture. - [Domains, Protocols and Ports required for the Tango Desktop App to work on your servers](https://help.tango.ai/en/articles/6637169-domains-protocols-and-ports-required-for-the-tango-desktop-app-to-work-on-your-servers.md): If you're capturing a Workflow on a protected network, there can be firewalls/proxies blocking Tango functioning properly. - [Why isn't my Desktop app working?](https://help.tango.ai/en/articles/8881890-why-isn-t-my-desktop-app-working.md): You may need to update to the most recent Desktop app. ## Frequently Asked Questions - [When will Tango offer a mobile version?](https://help.tango.ai/en/articles/5971713-when-will-tango-offer-a-mobile-version.md): Tango does not support capturing workflows on phone or tablet devices. - [Can Tango be used in different languages?](https://help.tango.ai/en/articles/5971712-can-tango-be-used-in-different-languages.md): The Tango product is usable only in English. Use the Tango editor to translate language for output as needed. - [When will Tango capture voice recordings in Workflows?](https://help.tango.ai/en/articles/7977083-when-will-tango-capture-voice-recordings-in-workflows.md): Tango does not capture audio or voice recordings in workflows. - [Can I do my own image hosting?](https://help.tango.ai/en/articles/7971232-can-i-do-my-own-image-hosting.md): Workflow images are hosted on Tango's secure servers. Self-hosting is not supported. - [Why are some Tangos not showing up in my extension?](https://help.tango.ai/en/articles/7891556-why-are-some-tangos-not-showing-up-in-my-extension.md): Search in the extension only works for Tangos in the Workspace that you are currently signed into. - [Do you have a referral program?](https://help.tango.ai/en/articles/6661231-do-you-have-a-referral-program.md): Yes! Refer friends and get rewarded. - [How to reduce image animation](https://help.tango.ai/en/articles/8594105-how-to-reduce-image-animation.md): Minimize Workflow image animation for Creators and Viewers who are sensitive to image movement across Windows and MacOS. - [Can I capture desktop Workflows?](https://help.tango.ai/en/articles/5971708-can-i-capture-desktop-workflows.md): Tango Desktop is available on Tango Pro and Enterprise plans and allows you to capture across non web-based programs like Microsoft Excel and Office. - [What accessibility features does Tango include?](https://help.tango.ai/en/articles/6081830-what-accessibility-features-does-tango-include.md): Tango does not have a VPAT but is committed to accessibility in a number of ways. - [Are there limitations to what sites or technologies Tango can capture?](https://help.tango.ai/en/articles/5971707-are-there-limitations-to-what-sites-or-technologies-tango-can-capture.md) - [What is the 5 workflow limit warning I see?](https://help.tango.ai/en/articles/6322669-what-is-the-5-workflow-limit-warning-i-see.md): Users in Tango Free Workspaces are limited to 5 Workflows stored in their Team Library before being prompted to upgrade to Tango Pro. - [Why doesn't Tango work on Arc browser?](https://help.tango.ai/en/articles/9736150-why-doesn-t-tango-work-on-arc-browser.md): Arc doesn't support the Chromium features Tango relies on. Tango is guaranteed to work on Chrome and Edge. - [How do I re-install the Tango Chrome Extension?](https://help.tango.ai/en/articles/10059475-how-do-i-re-install-the-tango-chrome-extension.md): Remove and re-add the Tango Chrome extension to fix issues or update to the latest version. - [Does Tango offer an MCP?](https://help.tango.ai/en/articles/16101212-does-tango-offer-an-mcp.md): Contact information to learn about Tango's support for Model Context Protocol \(MCP\). - [Tango vs Screen Recording / Video](https://help.tango.ai/en/articles/5971693-tango-vs-screen-recording-video.md): See how Tango compares to screen recording and video — and when to use each. - [Why is capturing with Tango better than capturing with a screen or video recorder?](https://help.tango.ai/en/articles/5971699-why-is-capturing-with-tango-better-than-capturing-with-a-screen-or-video-recorder.md): Tango makes it easier to "get it right" for content creators and also faster for viewers and learners to find the answers they need. ## Security - [How does Tango use AI?](https://help.tango.ai/en/articles/9823754-how-does-tango-use-ai.md): Your data is never used to train, retrain, or enhance any OpenAI models, Microsoft Azure OpenAI, or Gemini foundation models. - [Are you SOC 2 compliant?](https://help.tango.ai/en/articles/5971737-are-you-soc-2-compliant.md): Tango has been SOC 2 Type 2 compliant since June 2022. - [How do I protect PII and confidential information?](https://help.tango.ai/en/articles/5971552-how-do-i-protect-pii-and-confidential-information.md): Use Live Blur to prevent sensitive information from ever appearing in your Tango screenshots. - [How to use Secure Blur](https://help.tango.ai/en/articles/7225709-how-to-use-secure-blur.md): Tango's Secure Blur is an Enterprise feature to hide PII automatically. - [How does Tango store blurred images? If I redact information in a screenshot, do you delete the original?](https://help.tango.ai/en/articles/5971736-how-does-tango-store-blurred-images-if-i-redact-information-in-a-screenshot-do-you-delete-the-original.md): When you save a blur, Tango permanently replaces the original image. The unblurred version is deleted from Tango's servers. - [How long does Tango store my workflows? Does this vary from the free plan to the paid plan? Does Tango remove “deleted workflows” from its servers?](https://help.tango.ai/en/articles/5971735-how-long-does-tango-store-my-workflows-does-this-vary-from-the-free-plan-to-the-paid-plan-does-tango-remove-deleted-workflows-from-its-servers.md) - [Who does Tango work with to store/process/analyze data?](https://help.tango.ai/en/articles/5971734-who-does-tango-work-with-to-store-process-analyze-data.md): Navigate to our trust center to find the latest subprocessor information. - [What tracking or analytics does Tango do on my screen? Can I opt out?](https://help.tango.ai/en/articles/5971732-what-tracking-or-analytics-does-tango-do-on-my-screen-can-i-opt-out.md): Tango captures screenshots and webpage data only during active Capture and Guide Me sessions to help create documentation. - [What kind of data does Tango have access to?](https://help.tango.ai/en/articles/5971731-what-kind-of-data-does-tango-have-access-to.md): Tango only collects clicks, keystrokes, and screen content during active capture or Guide Me sessions — not at any other time. - [The Chrome warning that Tango will see everything in a site concerns me. How does Tango handle capturing passwords and other sensitive information?](https://help.tango.ai/en/articles/5971729-the-chrome-warning-that-tango-will-see-everything-in-a-site-concerns-me-how-does-tango-handle-capturing-passwords-and-other-sensitive-information.md): Tango requires broad browser permissions to function, but never captures passwords, encrypts all data, and does not sell personal information. - [Is Tango HIPAA compliant?](https://help.tango.ai/en/articles/6122477-is-tango-hipaa-compliant.md): Tango does not currently maintain formal HIPAA compliance, but does follow rigorous data security standards modeled after those requirements. - [How to make Custom Secure Blur Redactions](https://help.tango.ai/en/articles/13073642-how-to-make-custom-secure-blur-redactions.md): Using Regular Expression to create custom Secure Blur redactions - [How do I download a Workspace-wide audit log?](https://help.tango.ai/en/articles/13259730-how-do-i-download-a-workspace-wide-audit-log.md): Get a complete activity history for your entire workspace. ## Pricing, Billing, & Subscriptions - [What's Tango's offer for current WalkMe customers?](https://help.tango.ai/en/articles/9438071-what-s-tango-s-offer-for-current-walkme-customers.md): Are you a WalkMe customer? We’ll buy out your contract to switch to Tango. - [Is there a free version of Tango to use?](https://help.tango.ai/en/articles/5971721-is-there-a-free-version-of-tango-to-use.md): Tango is free to use - you can sign up at tango.ai. - [How do I change the billing details or payment method on my account?](https://help.tango.ai/en/articles/6368830-how-do-i-change-the-billing-details-or-payment-method-on-my-account.md): Update your billing email, address, Tax ID, or payment method from your account settings. - [Do you offer pricing discounts for schools or nonprofits?](https://help.tango.ai/en/articles/5971728-do-you-offer-pricing-discounts-for-schools-or-nonprofits.md): Tango offers discounts for nonprofits and schools with proof of status. - [What should I do if I am tax-exempt?](https://help.tango.ai/en/articles/9402040-what-should-i-do-if-i-am-tax-exempt.md): If your organization is tax-exempt, email support@tango.us to apply your status to your account. - [How do I use my promo code?](https://help.tango.ai/en/articles/9592409-how-do-i-use-my-promo-code.md): Apply a promo or coupon code to your account at checkout. - [What is included in Tango Enterprise?](https://help.tango.ai/en/articles/6695408-what-is-included-in-tango-enterprise.md): Powerful features that drive meaningful adoption, compliance, and automation. - [Does Tango support Two-Factor Authentication?](https://help.tango.ai/en/articles/9517671-does-tango-support-two-factor-authentication.md): Tango supports 2FA/MFA through your identity provider when you use SSO. - [How do I sign up for SSO?](https://help.tango.ai/en/articles/6695306-how-do-i-sign-up-for-sso.md): SSO is included in Tango's Enterprise offering - [How can I troubleshoot SSO](https://help.tango.ai/en/articles/8702107-how-can-i-troubleshoot-sso.md): We're sorry you're running into issues signing into your Tango account using SSO. Here are a few things you can try. ​ - [How do I create a subfolder?](https://help.tango.ai/en/articles/10843699-how-do-i-create-a-subfolder.md): A folder in a folder in a folder - [Getting started as a Sidekick in Tango](https://help.tango.ai/en/articles/11801850-getting-started-as-a-sidekick-in-tango.md): Get started as a Tango Sidekick — a view-only role included in the Enterprise plan. - [What is the difference between Pro and Enterprise?](https://help.tango.ai/en/articles/6253213-what-is-the-difference-between-pro-and-enterprise.md): Compare Tango Pro and Enterprise plans to decide which is right for your team. - [Is Tango Pro pricing for one account?](https://help.tango.ai/en/articles/6143342-is-tango-pro-pricing-for-one-account.md): Tango Pro is priced per user. Upgrading your account to Pro does not automatically upgrade others in your Workspace. - [What happens to my Tangos if I downgrade from Tango Pro?](https://help.tango.ai/en/articles/7971435-what-happens-to-my-tangos-if-i-downgrade-from-tango-pro.md): Tango securely stores all your Workspace content until there is a request to delete or de-activate the account. - [How do I find my Tango Pro receipts?](https://help.tango.ai/en/articles/9492522-how-do-i-find-my-tango-pro-receipts.md): Receipts can be found in Tango Billing - [How do I upgrade my Workspace to Pro?](https://help.tango.ai/en/articles/6253228-how-do-i-upgrade-my-workspace-to-pro.md): Upgrade your Workspace to Pro and invite your team in one step. - [Do I have to upgrade everyone in my Workspace to Pro?](https://help.tango.ai/en/articles/6253183-do-i-have-to-upgrade-everyone-in-my-workspace-to-pro.md): Everyone in a Pro Workspace is an upgraded user. - [How does billing work for Tango Pro?](https://help.tango.ai/en/articles/6271221-how-does-billing-work-for-tango-pro.md): More information about how billing works when adding and removing teammates in the middle of billing cycles. - [We're upgrading multiple users and are interested in a discount. Do you offer discounts for large teams?](https://help.tango.ai/en/articles/6253184-we-re-upgrading-multiple-users-and-are-interested-in-a-discount-do-you-offer-discounts-for-large-teams.md): If you're upgrading five or more users, contact us about volume pricing options. - [How do I change ownership of my Pro subscription and my Pro Workspace's Workflows?](https://help.tango.ai/en/articles/9044704-how-do-i-change-ownership-of-my-pro-subscription-and-my-pro-workspace-s-workflows.md): Transfer ownership of your Pro subscription or move your Workspace's workflows to another user. - [What is Tango's cancellation policy?](https://help.tango.ai/en/articles/5971722-what-is-tango-s-cancellation-policy.md): How to cancel a self-serve Tango Pro subscription and Tango's cancellation policy. - [How do I un-cancel my Tango Pro subscription?](https://help.tango.ai/en/articles/8893050-how-do-i-un-cancel-my-tango-pro-subscription.md): Reactivate a cancelled Pro subscription from your Billing settings. ## Help with My Account - [How to change your login email](https://help.tango.ai/en/articles/7973816-how-to-change-your-login-email.md): Update the email address you use to log into Tango. - [Resetting your password](https://help.tango.ai/en/articles/7973849-resetting-your-password.md): Change your Tango password or set a password for your Google login. - [I’m not getting the Tango Verification email](https://help.tango.ai/en/articles/6081759-i-m-not-getting-the-tango-verification-email.md): Check why you're not receiving verification or password reset emails from Tango. - [How do I permanently delete my account](https://help.tango.ai/en/articles/7973874-how-do-i-permanently-delete-my-account.md): To permanently delete your Tango account, contact our team at support@tango.us. - [Where can I provide feedback?](https://help.tango.ai/en/articles/5971710-where-can-i-provide-feedback.md): Share feedback through the in-app widget or by emailing us.